Paper details

KoBSON: A Good News Delivery Service

Author

Tatjana Timotijevic, National Library of Serbia - Department of Scientific Information, Serbia

Co-authors

Biljana Kosanović, Milan Vasiljević / National Library of Serbia - Department of Scientific Information, Serbia

Documents to download

Full text Poster Presentation

Abstract

Librarians in developing countries sometimes have hard times adjusting to the technological, or any kind of innovation. Most of them are usually unable to go for innovation. On the other side, researchers are forced, and able to quickly adopt emerging tech trends. That challenge struck us during the establishing of KoBSON (Serbian Consortium for Coordinated Acquisition of Electronic Resources). We looked for a way to make direct communication with our end-users and inform them about all services that we provide.

What did we do?

Starting in 2005, we have implemented a new service which consisted of all articles published by Serbian authors and referred in Web of Science (WoS). We noticed that non-English authors’ names were often misspelled in WoS and only one author would receive an e-mail alert. We decided to normalize all names of Serbian authors and make sure that all co-authors receive email notifications. Data were updated on weekly basis and all authors received a personalized e-mail alert with support messages from KoBSON team, and with direct link to our web page. We expected that almost every author would click to see who is behind „the good news delivery“, and who are those who take care about Serbian researchers. And, that really happened. With this service the number of users intensely started to grow. They started to use our web page, not just for this service, but for all content we provide to them. Nowadays, we have more than 3 700 visits per day (more than 116 500 visits per month). We also think that our model can be implemented to any other services (e.g. Scopus, Google scholar, etc.) and in every country in the world.

Author's professional CV

Tatjana Timotijevic (1975) – higher librarian – specialist for referral data bases. I have 2 years working experience in school library, and after that, since 2001. I employed in The Center for Scientific Information, National library of Serbia, Belgrade. I participated in national professional meetings and conferences (BIBLIONet – for librarians, and SNTPI – for scientific and technical information). I am author of two articles written for those librarian Conferences (on Serbian language). I lectured a lot of presentations, lectures and educational courses on topic electronic information resources for researchers in Scientific institutes, and for young researcher (students of Doctoral studies). Have two poster presentation on INFORUM Conference (2010 and 2012).


Organized by

Albertina icome Praha
VŠE

Main Sponsor

Albertina icome Praha & Albertina icome Bratislava

Media and Technology Partners

INCAD
Inflow
LibRa

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