13th Conference on Professional Information Resources

Paper details

Portal Solutions of Access to Scientific Resources in Medicine

Session coordinator: Eva Lesenková, Institute for Postgraduate Medical Education, Czech Republic

Where: 23. 5. 2007, 13.30 - 16.20, Auditorium D

The Novartis Knowledge Center Portal - Gateway to Information and Knowledge in a Global Pharmaceutical Company

Autor: Margot Gerharter, Novartis Institutes for BioMedical Research GmbH &Co KG, Austria



Nowadays, information centers and libraries around the world are supposed to provide external information for their users in a speedy way, ideally 24/7. How can this be handled in a global pharmaceutical company with a variety of electronic and physical information resources? How can the needs of heterogenous local and global user groups be met? The Novartis Knowledge Center has introduced a copyright compliant portal solution which tries to satisfy both, local and global needs. Users are recognized according to their site of employment automatically and only see licensed content they are authorized to access. The portal offers different e-services like e-journals, e-books, databases and pharma industry news which are either available for all users around the world or only for a specific site or a restricted user group. An integrated global document delivery solution is available whenever a literature request cannot be satisfied from licensed content. Moreover users can easily access global and local news from the Knowledge Centers and participate in different e-resources trials. To complete the picture the portal offers several local services, like contact information and opening hours, an online catalogue (reflecting the physical holdings), a new books list, an expert search request form and information on forthcoming training events.

About author:

  • July 2004 - : Information Specialist in the Novartis Knowledge Center in Vienna

  • April 2003 – June 2004: Library of the Technical University in Graz, Journals Department

  • June 2002: University degree in Library and Information Science from the "Fachhochschulstudiengang Informationsberufe" Eisenstadt

Other papers in this session:

MEDVIK® - Medical Virtual Library – Integrated Information Environment for Medical Libraries in Czech Republic

Author: Helena Bouzková, National Medical Library, Czech Republic


Filip Kříž, Ondřej Horsák, Lenka Maixnerová / National Medical Library

Have We Followed the Right Way Up Till Now?

Author: Livia Vasas, Central Library of Semmelweis University, Hungary


Joe Geges / Ovidius

New Developments at Nature Publishing Group

Author: Hugh Blackbourn, Nature Publishing Group, United Kingdom

In What Way Requirements of Publications of Medical research Are Changing

Author: Milan Špála, Charles University - 1st Medical Faculty, Czech Republic

Free on the Net: Accessing Digital Research Output with No Barriers

Author: Elisabetta Poltronieri, Istituto Superiore di Sanità, Italy


Rosalia Ferrara / Istituto Superiore di Sanità