13th Conference on Professional Information Resources

Paper details

Managing Effective Access to E-resources

Session coordinator: Milan Špála, Charles University - 1st Medical Faculty, Czech Republic

Where: 24. 5. 2007, 13.30 - 15.30, New Auditorium

How Do Users Perceive the Value of Scientific Information Sources?

Autor: Radovan Kačín, University of Economics, Czech Republic


Václav Šubrta / University of Economics in Prague



Universities are purchasing quality information resources, yet their access numbers are in low tens to hundreds unique users per year. All this despite the fact, that access to these electronic information sources is frequently provided to end users for free (e.g. as part of a university-wide license) and the resources are of high quality. So why do the users not use them? Libraries are trying to get users to use these resources by various methods, most often by combination of promotion and training. Results of such efforts are doubtful both at Czech and foreign universities. Presentation of information resources is part of unsuitable library marketing. It does not lead to an improvement, since the users do not see immediate value of the services offered. This paper analyzes value of a library from the users’ point of view and suggests significant change of the libraries’ approach to understanding the value of their services. The paper points to required changes in internal processes of libraries, implementation of metrics for evaluation of success and necessity of including an outside view at the services provided.

About author:

Other papers in this session:

Effective Solutions of Access to Electronic Resources - Based on Warsaw University of Technology Main Library Experiences

Author: Anna Tonakiewicz, Main Library of Warsaw University of Technology, Poland


Grazyna Komorowska / Main Library of Warsaw University of Technology

Open Alternative Applications in Library and Information Services

Author: Čestmír Halbich, Czech University of Agriculture in Prague, Czech Republic

Interlinking Between Primary and Secondary Information Sources - Scientific Digital Library in True Sense

Author: Jaroslav Šilhánek, Institute of Chemical Technology Prague, Czech Republic


Ludmila Zetková / Institute of Chemical Technology Prague

Closing Address

Author: Vladimír Karen, Albertina icome Praha s.r.o., Czech Republic