Paper details

Practical Aspects of Using Electronic Resources in Companies Knowledge Management

Session coordinator: Dagmar Vránová, European Projects & Management Agency (EPMA), Czech Republic

Where: 28. 5. 2009, 8.45 - 12.25, Auditorium D

The Concept of Knowledge Centered Company

Autor: Martin Mrazek, Semanta, Czech Republic

Co-authors:

Peter Hora, Semanta, Czech Republic

Fulltext

Abstract:

Companies are pressed to keep an increasing innovation rate and shorten their business cycle. Otherwise they lose their competitive advantage. The knowledge centered company is the answer to such a situation in markets. The concept is based on customer centered company, extends it and results in systematization and development of the company knowledge. The lecture explains the principles of information architecture used in knowledge centered companies. It shows the creation of strategic knowledge assets within the everyday communication of employees. Knowledge platforms can be integrated with other systems (like BI or CPM). The lecture contains an example showing that such an integration can be done without a costly integration project. It can enhance understandability of other information systems and provide feedback from users. The knowledge analytics is discussed substantially. The company uses the knowledge analytics to manage the business knowledge development, to assess the productivity of employees and measure utilization of other information systems. The workflow has to be redesigned when a company aspires to be knowledge centered. The lecture shows an incentive model supporting the redesign and leading to the creation of an environment suitable for cooperation of experts from different parts of the world and different profession domains.

About author:

Companies are pressed to keep an increasing innovation rate and shorten their business cycle. Otherwise they lose their competitive advantage. The knowledge centered company is the answer to such a situation in markets. The concept is based on customer centered company, extends it and results in systematization and development of the company knowledge. The lecture explains the principles of information architecture used in knowledge centered companies. It shows the creation of strategic knowledge assets within the everyday communication of employees. Knowledge platforms can be integrated with other systems (like BI or CPM). The lecture contains an example showing that such an integration can be done without a costly integration project. It can enhance understandability of other information systems and provide feedback from users. The knowledge analytics is discussed substantially. The company uses the knowledge analytics to manage the business knowledge development, to assess the productivity of employees and measure utilization of other information systems. The workflow has to be redesigned when a company aspires to be knowledge centered. The lecture shows an incentive model supporting the redesign and leading to the creation of an environment suitable for cooperation of experts from different parts of the world and different profession domains.


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